Delivery and support

Last updated: October 1, 2026

100% digital delivery

All our products are digital. Nothing is shipped. Access details are sent by email as soon as your payment is confirmed.

Did not receive your access?

Check your spam or promotions folder first. If nothing arrived, email contato@thrsolutions.online with the address used at purchase and we will resend it.

Access

Access is personal. Please do not share your credentials. If you suspect someone else is using your access, tell us and we will help secure it.

Customer support

Support is by email at contato@thrsolutions.online. We reply within 2 business days (Monday to Friday).

Technical problems

If a file or page does not open, send us your device, browser and a short description (a screenshot helps). We will fix it or provide another way to access the content.